About Us
NDIS & Aged Care Support and Accommodation
We strive to make a positive impact in people's lives
Your needs, goals, and aspirations are our priority. We believe everyone deserves the opportunity to dream and achieve. By fostering strong cultural, community, and family connections, we support you in realising your aspirations through attentive listening, collaboration, and clear communication.
.png)
Our Mission and Vision
Driving Positive Change Together
Meet the team
We're a diverse group of compassionate professionals, all committed to providing exceptional support.
Chief Executive Officer
Stephan Faichney
Stephan's background encompasses 25 years of business and leadership experience for both not-for-profit and private sectors in the community services space.
His experience in the sector has not only made a positive difference to the industry but also to those at the centre of everything we do. With a background in some of the countries largest organisations, he has maintained focus on the Participants we support but also been consistent in leading with transparency, always developing mutually respectful relationships. Stephan is focused on organisational alignment and ensuring high-quality services and safe and nurturing environments for both Participants and staff.
Stephan Faichney
Chief Executive Officer
Operations Director
Kenny Cullinane
Kenny has a diverse background in the aged, disability, and health sectors, working in various operational and senior management roles. He has experience working for both not-for-profit and for-profit organizations. Kenny has studied business, operations management, leadership, community services management, counseling, and human services as part of his education.
He also has personal experience with family members accessing the NDIS, which has driven his passion to support participants and their families in navigating the NDIS framework. He understands the importance of providing opportunities and pathways for NDIS participants.
Kenny Cullinane
Operations Director
Service Delivery Coordinator
Kris Mercaida
With over a decade of diverse experience in enhancing service delivery and supporting individuals through the NDIS, Kris began his career as a Campus Information Officer and Housekeeping Supervisor, gaining insights into efficient and precise service. Transitioning to individual support, he dedicated three years to providing personalized care and fostering independence in various settings. Kris's commitment led him to continue honing his knowledge in NDIS services.
Now a Service Delivery Specialist, Kris leverages his educational background, including a Master of Science in Teaching English, along with Advanced Diploma in Leadership and Management, Diploma in Leadership and Management and Diploma in Community Services. He integrates these skills with his experience in education, service delivery, and client support to ensure exceptional care for every participant. Kris is driven by a passion for making a positive impact on lives with empathy and professionalism.
Kris Marcaida
Service Delivery Specialist
Care Coordinator
Kerry Logan
Kerry joined the Hilltop Caring family in 2023, bringing with her three years of experience in the disability sector. Starting as a Support Worker and progressing to House Lead, her journey is underpinned by her life experience as a mother and grandmother, nurturing and supporting family members through life's challenges.
In her current role as Care Coordinator, Kerry oversees several SIL houses and some individual supports. This role requires her to be very familiar with participants and their individual support needs, build rapport with families and stakeholders, and oversee the training, support, and compliance of support workers. She ensures clear communication and collaboration between all those involved in supporting and caring for the participants.
With many years of experience as an Events Coordinator and a lifetime as a social butterfly, Kerry enjoys organizing events for participants to provide opportunities for social interaction and celebration. Working at Hilltop Caring provides her with a supportive environment that embraces the notion that "It all begins with positive relationships."
Kerry Logan
Care Coordinator
Care Coordinator
Ma. Charise Reoner
With a Bachelor's degree in Management and over 10 years of management experience, Charise brings a wealth of knowledge and expertise to her current role. Additionally, she has nearly 2 years of experience as a disability support worker in Australia and has recently completed her Master's in Business Administration.
Happily married and a mom of two boys, she cherishes close family relationships and prioritizes empathy and understanding in all her interactions. Charise finds fulfillment in enriching others' lives and building meaningful connections.
Ma. Charise Reoner
Care Coordinator
ADMINISTRATION
Mhark Dumlao
As an Administration Officer with , I specialise in optimising office operations and supporting organisational efficiency.
My expertise includes managing office supplies, coordinating meetings and events, and handling confidential information with discretion. Known for my strong organisational skills, attention to detail, and proactive problem-solving abilities, I thrive in dynamic environments and am dedicated to streamlining processes to enhance productivity and team performance.
My background in Customer Service has equipped me with a solid understanding of administrative functions and a commitment to delivering high-quality support to executives, clients and staff alike.
Mhark Dumlao
Administration
BUSINESS SUPPORT
Mira Tabudlong
With several years of experience in Business Support, Mira honed her skills in providing administrative support across diverse sectors. Specialising in NDIS (National Disability Insurance Scheme) support, she excels in assisting organisations with a broad range of tasks including business support, HR recruitment, and various operational functions.
Her expertise extends to crafting visually engaging materials and streamlining processes, enabling her to contribute effectively to organisational operations.
Mira Tabudlong
Business Support
BUSINESS SUPPORT
Blanche Sarvida
Blanche brings over three years of experience in administrative tasks and within NDIS Business Support. Her expertise spans across various functions, including data management, marketing activities such as monthly mailouts, social media management, and crafting visuals for the company. Her proficiency in utilising digital tools enables her to contribute to the organisation's operational and marketing objectives.
Blanche Sarvida
Business Support
We’d love to hear from you
Whether you're a participant, carer, jobseeker or looking to partner with Hilltop Caring, just choose the most convenient method to discuss your requirements. We're here to help!
.png)
Get In Touch With Hilltop Caring
©2024 Hilltop Caring. All Rights Reserved.