Support at Home (SAH)
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Support at Home for Your Independence
Operating across Greater Brisbane, we bring a community-focused approach to aged care services. Our care model connects you with local support, employing dedicated workers from your area to ensure personalised, high-quality care. Partnering with Trilogy Care for fund management, Hilltop provides workforce coordination that ensures a smooth, efficient service. No matter where you are, Hilltop Caring supports you in living your best life at your home.
Flexible In-Home Aged Care Services
The support you need, from assistance for just a few hours a week to 24/7 care. We tailor our services to help you live independently and comfortably at home. We can assist with:
Frequently Asked Questions
Here, you'll find answers to common queries about our Support at Home and how we can assist you to live an independent life.
Don't see an answer to your question? Call us !
Step 1:
Government-funded in-home support begins with My Aged Care. Call 1800 200 422, apply online through My Aged Care, ask your GP, health professional or hospital to refer you, or book an appointment with an aged care specialist officer at Services Australia.
Step 2:
If eligible, you’ll meet with an aged-care assessor who uses the Integrated Assessment Tool (IAT) to understand your goals, health, function, and circumstances. Together, you’ll discuss what supports could help you stay independent.
Step 3:
Receive your support plan and Notice of Decision
After your assessment, you’ll receive:
A support plan outlining agreed goals and recommended services, and a Notice of Decision, confirming your eligibility and approved support level.
If approved for funded services, you’ll receive a referral code to share with your chosen provider.
Step 4:
Choose a provider.
We provide supports across Greater Brisbane. If you’re unsure if we cover your location, please call us to see if we have resources in your area.
Yes, we strive to provide consistency by assigning a regular team of carers to you. This helps build a trusting relationship and ensures your support preferences are understood and respected.
Supports are adjusted as your needs evolve. Open communication with our care coordinators ensure you always receive the appropriate level of support.
Absolutely. You inform or select the services that are most important to you, ensuring you receive the care that best supports your independence.
Make A Referral
Your referral is a link to better support. Use our form to connect someone with Trilogy Onboarding Team.
Referral Code 'Hilltop Caring'
We’d love to hear from you
Whether you're a participant, carer, or looking to partner with Hilltop Caring, just choose the most convenient method to discuss your requirements. We're here to help!
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Get In Touch With Hilltop Caring
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